Last Updated: July 23, 2026

Privacy Policy

Renamer ("we", "our", "us") provides a native desktop application and website that allow users to batch rename files and folders on their local system. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use the Renamer software.

Information we collect

Personal information

We only collect personal information when you voluntarily provide it, including when you:

  • Purchase a software license
  • Contact customer support
  • Request help, refunds, or license recovery
  • Subscribe to important product-related communications

The information may include your name, email address, order or payment confirmation details, and license key information. All payments are processed securely by third-party payment providers. We do not store or process your credit or debit card details.

Non personal information

We may collect limited non-personal technical information to improve stability, compatibility, and performance, such as:

  • Operating system type and version (Windows or macOS)
  • System architecture (x64, ARM, etc.)
  • Application version and build number
  • Basic error or diagnostic data if you explicitly choose to send it
  • A pseudonymous device fingerprint used for installation and activation management

All file and folder renaming operations are performed entirely on your local device. Your files, filenames, and folder contents are never uploaded, scanned, or transmitted to our servers.

How we use your information

  • To deliver license keys and verify purchases
  • To provide customer support and respond to inquiries
  • To send essential service-related emails such as license confirmation or updates
  • To record installations and manage permitted license activations
  • To improve software reliability and performance when diagnostic data is voluntarily submitted

How we share your information

We do not sell, rent, or trade user data. Information may be shared only with:

  • Payment processors for secure billing and order fulfillment
  • Email service providers used for license delivery and support communication
  • Legal or regulatory authorities when required by applicable law

Cookies

Our website may use essential cookies required for basic functionality and performance measurement. We do not use invasive tracking cookies or cross-site behavioral profiling. Where required by law, cookie consent mechanisms may be presented.

Data security

We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.

Your rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also request information about how your data is used. Such requests can be made by contacting us.

Children's privacy

Renamer is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

Third party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website or software after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, please contact us via the contact form.