Last Updated: September 9, 2025
This Refund Policy explains how refunds are handled for purchases made on renamer.io. By purchasing a license or subscription for Renamer, you agree to the terms outlined below.
Renamer is a downloadable digital software product delivered immediately after purchase. Once a license key is issued and the software is made available, the product is considered delivered.
We offer refunds only in limited and reasonable circumstances, including:
Refund requests must be submitted within a reasonable time after purchase and must include sufficient information for us to verify the order and issue.
Refunds are generally not provided in the following situations:
If you purchase a subscription plan, you may cancel future renewals at any time before the renewal date. Once a subscription renewal has been processed, the renewal fee is non-refundable.
If a refund is approved, the associated license key may be revoked or deactivated. Continued use of the software after a refund is not permitted.
To request a refund, please contact us through the contact form and include the following details:
Approved refunds are typically processed within 5–10 business days. The time required for funds to appear in your account may vary depending on your payment provider.
Refunds are issued through the original payment method whenever possible. We do not control processing delays caused by banks or third-party payment processors.
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.
If you have questions regarding refunds or billing, please contact us via the contact form.